Terms and Conditions
& Privacy Policy

 

Privacy Policy
Eden Keshia is committed to the protection of any personal data that is processed on our website. In the event that Eden Keshia requests certain information, please be assured that it will only be processed in accordance with this Privacy Policy. Eden Keshia reserves the right to update and alter this Privacy Policy and Terms, and recommends that users ensure they are familiar with the up to date versions. Continued use of the site results in the compliance with the most up to date version of terms. This policy is effective from February 1st 2021.

Analytics
This website collects personal data to power our site analytics, including but not limited to:

- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address

This may include information about the use of this website, including but not limited to:

- Clicks
- Internal links
- Pages visited
- Scrolling
- Searches
- Timestamps

Eden Keshia shares this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace requires the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.


Use of Cookies
This Website uses cookies and similar technologies to improve user experience whilst navigating the site.
Cookies are small pieces of data that websites store on a device. Cookies can improve browsing experience because they help websites to remember preferences and understand how users navigate different features. A full list of cookies used on this website can be found here.

Functional and required cookies are always used, which allow our hosting platform, Squarespace, to securely serve this website. Analytics and performance cookies are used only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data to better tailor and improve your experience whilst navigating the site.

This website uses a cookie control system where applicable, allowing the user on their first visit to the website to allow or disallow the use of analytics and performance cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before enabling cookies.

Emails
You may occasionally receive marketing emails from Eden Keshia which you can unsubscribe from by clicking the link at the bottom of the email. Eden Keshia will only share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. More information on Squarespace’s Privacy Policy can be found here.


Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

- Information about your browser, network, or device
- Your IP address

Customer Information
If you create a customer account on this website, Eden Keshia may collect and store personal information to perform necessary services and/or to improve your customer service. This information may include your:

- Email address
- Name
- Phone number
- Billing and shipping addresses
- Order details (e.g. sizes, colours).


We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

When you buy something on this website, Eden Keshia may collect personal information from you to fulfill the order. This information may include:
- Name
- Email address
- Billing and shipping addresses
- Purchase details
- Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Customer Consent
We will never sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Third Party Sites
This website may contain links to and from third parties, partner networks and advertisers.
Please note that Eden Keshia does not accept any responsibility or liability for data shared on these websites. Third party websites have their own privacy terms and conditions and users are advised to read these policies and use sites at their own discretion. 



Terms of Use
By using this website, you agree to the terms of use of this website & services oulined below:

This website and its content are intended are for general information and use only.

This website is subject to change without notice. Neither Eden Keshia nor any third parties provide any guarantee as to the accuracy, performance, completeness, or relevance of the information and products featured on this website for any particular purpose. By using this site you acknowledge that such content may contain inaccuracies. We exclude liability for any such errors or inaccuracies to the fullest extent permitted by law.

It is the responsibility of the user to ensure that information, products and services or information available through this website meet your specific requirements.
The use of any information or products on this website is entirely at the risk of the user for which Eden Keshia is not liable.

The content and copyright in this site is owned by or licensed to Eden Keshia, including but not limited to website design and graphics. Content is protected by copywriting laws and may not be used for commercial gain by anyone other than the owner, Eden Keshia.
To report copyright infringement, please use the contact email or address listed below.



Terms of Sale
These terms of sale apply to all goods created by Eden Keshia.
Eden Keshia reserves the right to alter these terms and conditions at any time without prior notice.

Returns on bespoke orders including but not limited to bridal wear and custom womenswear cannot be accepted due to the made-to-measure nature of the process. Exceptions in exinuating circumstances may be accepted where a written agreement regarding returns has been recorded, however this is at the complete discretion of Eden Keshia.
For more information regarding exchanges or our terms and conditions please contact us.

By submitting an order, you are offering to purchase the goods and consenting to the use of personal details to supply the goods to you, the customer by providing these details to the necessary third parties and involved in distribution.

Eden Keshia reserves the right to reject orders at their sole discretion.

Eden Keshia reserves the right to supply goods only once we have confirmed receipt of your order and payment in full.

Pricing
All displayed prices are in British Pounds Sterling. (GBP)
Eden Keshia reserves the right to adjust the VAT from 20% as per any standard changes.
The description and price of the goods you order will be as at the time you place your order, regardless of any further currency rate changes and regardless of when your order payment was made.

Payment Methods
Eden Keshia can accept online payments deposited via Paypal. Users are advised that Paypal have their own privacy policy, and are urged to read Paypal’s terms and condition before making an online purchase and entering any information. Eden Keshia accepts no liability for information shared by the user with Paypal or other third parties utilised on the site.

Delivery
Despatch costs are dependent on location of the customer. Eden Keshia reserves the right to insure goods at their discretion to reduce risk of loss or damages by a third party service during transit. These costs must be paid for in full before despatch.



Contact information
Eden Keshia
8 Waterhouse Street
Halifax
HX11UQ
enquiries@edenkeshia.com